Baggage Becomes a Big-Ticket Item
11 MAR 2008 from the Wall Street Journal | Read the full story»
Pack light or pay up.
Forcing customers to pay for service previously included with ticket purchases, UAL Corp.'s United Airlines and US Airways Group Inc. will begin charging $50 round-trip for checking a second piece of luggage on May 5, and Southwest Airlines Co. has already implemented a similar fee for checking a third bag. Other airlines may follow, eager to collect hundreds of millions of dollars without raising ticket prices.
Filed under Service